Your account workspace
See your current plan, training path, reminders, awards, and support status in one place, then move directly back into the next recommended step.
Operate the SaaS platform from one place.
Create and provision accounts, manage subscriptions and coupons, suspend or reactivate users, review usage and progress, triage support issues, and control which platform sections are visible to customers.
Create and provision account
Create learner, team admin, support, or platform owner accounts and provision the first role path.
Coupons and discounts
Create service recovery credits, launch discounts, partner codes, and team onboarding offers.
User management, permissions, and provisioning
Search all users, inspect plan and progress, modify access state, suspend accounts, and route customer service actions.
Platform controls
Temporarily hide sections, manage maintenance messaging, and control feature visibility for support or release operations.
Help desk and activity center
Review support queue, customer activity, account state changes, and operational follow-up notes.
Your account
View your current plan, status, and role-aligned learning path.
Notification preferences
Choose how the platform should notify you about progress, reminders, billing updates, issues, and awards.
Support issues and product feedback
Log issues, billing questions, feature requests, or training blockers so the team admin or application owner can review them.
Achievements and awards
Use recognition to reinforce completion. In production, these can feed leaderboards, team completion streaks, and manager visibility.
Completed modules
Each completed module can drive an award, nudge the next recommendation, and improve team/admin visibility into adoption.
Subscription management
Keep cancellation easy but deliberate. This prototype uses a guided confirmation flow so users do not cancel accidentally and receive a final notice by email or text before the request is completed.